Common underground privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact Information
What information we collect, use and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep personal information
Who we share personal information with
How to make a complaint

Contact details

Email: data@commonunderground.org

What information we collect, use and why

We collect or use the following information for service updates or marketing purposes:

Name and Contact details
Marketing preferences
Records of consent, where appropriate
Address information

We collect or use the following information to provide the services of the organisation:

Names and contact details
Marketing preferences
Records of consent, where appropriate
Address information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR.
You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

Your right of access
You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

Your right to rectification
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

Your right to erasure
You have the right to ask us to delete your personal information. Read more about the right to erasure.

Your right to restriction of processing
You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

Your right to object to processing
You have the right to object to the processing of your personal data. Read more about the right to object to processing.

Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

Your right to withdraw consent
When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.

our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • The data collected is used in the running & organisation of common underground. The data collected is used to build the community space both in person and online. The collection of legitimate interest data is combined with direct consent data. The benefit is allowing Common Underground to organise events, keep interested parties up to date and allows us to grow the network. Data is not shared with anyone outside of Common Underground, and is only shared with necessary parties within Common Underground. Access to any data is by authorised accounts only.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for providing the services of the organisation are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
  • The data collected is used in the running & organisation of common underground. The data collected is used to build the community space both in person and online. The collection of legitimate interest data is combined with direct consent data. The benefit is allowing Common Underground to organise events, keep interested parties up to date and allows us to grow the network. Data is not shared with anyone outside of Common Underground, and is only shared with necessary parties within Common Underground. Access to any data is by authorised accounts only.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get our data from

We collect all our data directly from you, on the various forms on our website.

Who we share information with

We may share your information with other organisations in extreme circumstances, if it is in the interest of your safeguarding.

We may share personal information with organisations we need to share information for safeguarding reasons.

Making a complaint

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: data@commonunderground.org

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Common underground

Hope without permission.